Is this Residence Inn Phoenix NW/Surprise pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Residence Inn Phoenix NW/Surprise have a swimming pool?

Yes, this Residence Inn Phoenix NW/Surprise has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Residence Inn Phoenix NW/Surprise?

Best-rates for the Residence Inn Phoenix NW/Surprise starts from $220 per night with includes Hot Tub, Internet, TV, Accessibility, Security/Safety, Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, Wellness Facilities, Toiletries, Laundry, Kitchen, Parking, Business Services, Guest Services, Entertainment, Breakfast, Pool, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Residence Inn Phoenix NW/Surprise a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Residence Inn Phoenix NW/Surprise wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Residence Inn Phoenix NW/Surprise is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Residence Inn Phoenix NW/Surprise?

Based on the information reported by the owner or manager, the Residence Inn Phoenix NW/Surprise indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Residence Inn Phoenix NW/Surprise?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Residence Inn Phoenix NW/Surprise | Hotel in Surprise

| 9.6 (590 Reviews) | 1 Bathroom

Surprise Hotel | Residence Inn Phoenix NW/Surprise

Hotel in Surprise

Hotel in Surprise with free breakfast and a 24-hour health club
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Housekeeping is available on request.
Residence Inn Phoenix NW/Surprise offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Smart televisions come with cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Hair dryer

Shower/tub combination

Towels

Toilet paper

Soap

Bedroom

Free cribs/infant beds

Air conditioning

Bed sheets

Energy-saving switches

Desk

Iron/ironing board

Desk chair

Recycling

Separate sitting area

Phone

Breakfast

Coffee/tea in common area(s)

Free full breakfast available weekdays 6:00 AM–9:00 AM

Microwave

Coffee/tea maker

Cookware/dishes/utensils

Refrigerator

Dishwasher

Stovetop

Kitchen

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Height-adjustable showerhead

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Wheelchair-accessible pool

Visual fire alarm

Wheelchair-accessible fitness center

Low-height view port in door

Wheelchair-accessible parking

Lever door handles

Low-height electrical outlets in bathroom

Grab bar in bathtub

Low-height door lock

In-room accessibility

Wheelchair-accessible path to elevator

Activities

Hiking/biking trails

Horse riding

Outdoor pool

Hot tub

24-hour fitness center

Entertainment

Cable channels

Netflix

Smart TV

General

Conference space (420 square feet)

24-hour business center

Meeting room

Free newspapers in lobby

Elevator

Water dispenser

Front-desk safe

Banquet hall

English

No plastic coffee stirrers

Vegetarian dining options

Double-glazed windows

Comprehensive recycling policy

Comprehensive food waste policy

No plastic drinking straws

Smoke-free property

Guest Services

Free cribs/infant beds

Microwave

Snack bar/deli

Refrigerator

Outdoor pool

Laundry facilities

Kitchen

Change of bedsheets (on request)

Daily housekeeping

Change of towels (on request)

Luggage storage

Laundry facilities

Dry cleaning service

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Picnic area

BBQ grill(s)

Garden

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 100 per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 100 per stay service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Diane

Dec 24, 2025 12:28:45 AM

Review Score: 10

Summary: Room was very clean. Staff was great. I appreciate the fact that someone could be there very late to sell convenience store items in the lobby.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub) Room Size: m² 2 King Bed and Double Sofa Bed	General Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom, Fireplace (Hearing Accessible) Room Size: m² 2 King Bed and Double Sofa Bed	General Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr) Room Size: m² 2 King Bed and Double Sofa Bed	General Bed count minimum 2, Bed count maximum 2
Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr) Room Size: m² 2 Double Beds	General Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (Hearing Accessible) Room Size: m² 2 King Bed and Double Sofa Bed	General Bed count minimum 2, Bed count maximum 2
Suite, 2 Bedrooms (Hearing Accessible) Room Size: m² 2 Double Beds	General Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (Fireplace) Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Private bathroom, Fireplace, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Bedrooms Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Sofa bed, Extra bed count 1, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom Room Size: m² 2 King Bed and Double Sofa Bed	General Private bathroom, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub) Room Size: m² 2 King Bed and Double Sofa Bed	General Bed count minimum 2, Bed count maximum 2
Studio, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Studio, 1 King Bed with Sofa bed (Hearing Accessible) Room Size: m² 2 King Bed and Double Sofa Bed	General Bed count minimum 2, Bed count maximum 2