Is this Mandarin Oriental, Boston pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Boston?

Check-in time for Mandarin Oriental, Boston starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Boston have a swimming pool?

No, this Mandarin Oriental, Boston does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Boston?

Best-rates for the Mandarin Oriental, Boston starts from $545 per night with includes Breakfast, Parking, Sports/Activities, Bedding/Linens, Spa, Fireplace/Heating, Guest Services, Entertainment, Bar, Child Friendly, Hot Tub, Wheelchair Accessible, Accessibility, Restaurant, Laundry, Air Conditioner, TV, Business Services, Wellness Facilities, Toiletries, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental, Boston a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Boston wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Boston is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Boston?

Based on the information reported by the owner or manager, the Mandarin Oriental, Boston indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Boston?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandarin Oriental, Boston | Hotel in Boston

| 9.4 (391 Reviews) | 1 Bathroom

Back Bay Hotel | Mandarin Oriental, Boston

Hotel in Back Bay, Boston

Luxury hotel with a full-service spa connected to a shopping center in Boston
This hotel features a full-service spa, a restaurant, and a health club. Other amenities include a bar/lounge, a sauna, and WiFi in public areas.
Mandarin Oriental, Boston offers 148 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Private bathroom

Hair dryer

Towels

Separate bathtub and shower

Deep soaking bathtub

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Hypo-allergenic bedding

Premium bedding

Frette Italian sheets

Bed sheets

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Connecting rooms available

Slippers

Turndown service

Desk

In-room massage

Free newspapers

Iron/ironing board

Separate sitting area

Safe

Phone

Breakfast

1 restaurant

1 bar

Coffee/tea in common area(s)

24-hour room service

Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30-65 per person

Free bottled water

Microwave (on request)

Coffee/tea maker

Refrigerator (on request)

Minibar

Parking

Valet parking on site (USD 72 per night; includes in/out privileges)

Electric car charging station on site

Limo/town car service

Accessibility

Wheelchair-accessible path of travel

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Assistive listening devices available

Activities

Sailing

Scooter/moped rentals

Whale watching

Bicycle rentals

Hiking/biking trails

Sauna

Shopping

Steam room

Yoga classes

Fitness center

Full-service spa

Pilates classes

Entertainment

Pay movies

LCD TV

Premium channels

Cable channels

Video-game console

DVD player

General

Conference space (10000 square feet)

Business center

Meeting room

Computer station

Free newspapers in lobby

Ballroom

Elevator

Gift shop/newsstand

ATM/banking services

Front-desk safe

Banquet hall

Chinese (Mandarin)

Chinese (Cantonese)

Farsi

German

Filipino

Bulgarian

English

French

Italian

Hindi

Portuguese

Spanish

Thai

Arabic

Fireplace in lobby

Guest Services

Free cribs/infant beds

Microwave (on request)

Refrigerator (on request)

Babysitting (surcharge)

Laundry facilities

Rollaway/extra beds (surcharge)

DVD player

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: WiFi (USD 15 per 24-hour period)

Available in all rooms: WiFi (USD 15 per 24-hour period), Wired Internet (surcharge)

Spa

Massage - deep-tissue

Massage - sports

Hydrotherapy

Hot tub

Massage - hot stone

Massage - Swedish

Massage - prenatal

Body treatments

Aromatherapy

Couples treatment room(s)

Steam room

Massage/treatment rooms

8 treatment rooms

Spa open daily

Reflexology

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 50.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 30 to 65 per person fee for in-room wireless internet: usd 15 per 24-hour period (rates may vary) fee for in-room wired internet: usd 15 per 24-hour period (rates may vary) fee for wireless internet in public areas: usd 15 per 24-hour period (rates may vary) valet parking fee: usd 72 per night (in/out privileges) pet fee: usd 150 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 150 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0014960351 this property accepts credit cards and debit cards; cash is not accepted

Reviews

Gary

Dec 24, 2025 08:05:54 AM

Review Score: 8

Summary: Hotel and room were perfectly clean; staff were competent, friendly, and efficient. The bathroom for a double-occupancy room in a 5-star hotel should have 2 sinks; this one didn't.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, 1 King Bed Room Size: 581 square feet m² 1 King Bed	General Square meters - 54, Number of living rooms 0, Ping - 16, Number of bedrooms - 1, Pets not allowed, Square feet - 581, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premier Room, 1 King Bed, City View Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Premier Double Room, City View Room Size: 538 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Pets not allowed, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Suite, 1 King Bed (Residential) Room Size: 1040 square feet m² 1 King Bed	General Square meters - 97, Number of living rooms 0, Number of bedrooms - 1, Pets not allowed, Ping - 29.23, Separate bedroom, Bed count minimum 1, Extra bed count 1, Square feet - 1040, Bed count maximum 1, Separate dining area
Deluxe Room, 1 King Bed Room Size: 410 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Pets not allowed, Ping - 11.52, Square feet - 410, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible) Room Size: 527 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Square feet - 527, Square meters - 49, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 14.81
Royal Suite, 1 King Bed Room Size: 2600 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 2600, Ping - 73.07, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 242, Separate dining area, City view
Premier Double Room, Accessible, City View (Roll-In Shower) Room Size: 549 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 549, Pets not allowed, Bathtub or shower, Wheelchair accessible, Extra bed count 1, Square meters - 51, Ping - 15.43, Roll-in shower, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed (Premier) Room Size: 530 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 14.89, Square meters - 49, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 530
Deluxe Double Room (Premier) Room Size: 530 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 14.89, Square meters - 49, Pets not allowed, Extra bed count 1, Bed count minimum 2, Square feet - 530, Bed count maximum 2
Deluxe Room, 1 King Bed, Accessible (Roll-In Shower) Room Size: 410 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Square meters - 38, Pets not allowed, Ping - 11.52, Square feet - 410, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 King Bed, Accessible (Residential, Roll-In Shower) Room Size: 1044 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Pets not allowed, Ping - 29.34, Separate bedroom, Wheelchair accessible, Extra bed count 1, Separate dining area, Square meters - 97, Square feet - 1044, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Suite, 1 King Bed, Corner (Back Bay) Room Size: 1080 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 1080, Pets not allowed, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1, Separate dining area, City view
Presidential Suite, 1 King Bed Room Size: 1700 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 47.78, Number of bedrooms - 1, Square feet - 1700, Pets not allowed, Square meters - 158, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view